Return Policy
Thank you for shopping with us! Your satisfaction is our priority, and we strive to ensure a seamless shopping experience. Please read our return policy carefully to understand your rights and obligations.
1. Eligibility for Returns
- Items must be returned within [insert number] days of the delivery date.
- Products must be unused, in their original packaging, and in the same condition as received.
- Certain items, such as perishable goods, customized products, or items marked as non-returnable, are not eligible for returns.
2. Initiating a Return
- To initiate a return, please contact our customer support team at [insert contact email or phone number] with your order details.
- Once your return request is approved, you will receive instructions on how to proceed.
3. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item or defective product).
- We recommend using a trackable shipping method to ensure the safe return of your item.
4. Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within business days and credited back to your original payment method.
- Shipping fees, if applicable, are non-refundable.
5. Exchanges
- Exchanges are only available for defective or damaged items. If you need to exchange an item, please contact us within [insert number] days of receiving your order.
6. Non-Returnable Items
- Gift cards
- Downloadable software products
- Health and personal care items (if opened)
7. Damaged or Defective Items
- If you receive a damaged or defective product, please notify us immediately with photographic evidence. We will arrange for a replacement or refund.
8. Cancellation Policy
- Orders can be canceled within of purchase. After this period, cancellations may not be possible as the order might already be processed.
9. Contact Us If you have any questions or need assistance, please feel free to contact us at:
- Email: ashmalik6411@ashmalik6441gmail-com
We value your trust and appreciate your business!